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robot crash (Read 4248 times)
matteo
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robot crash
02/11/16 at 06:30:41
 
hi there,
 
i just installed irobotsoft but as soon as i launch the irobot.exe it it crah after a couple of minutes, if I try to restart it appear the following message
 

 
https://drive.google.com/file/d/0B-Hj_HauswtrX0tnRkdKTm5mRG9UbGJpR1Q3ZHFfQUFrRjJ n/view?usp=sharing
 
I already reinstalled the software, downloaded the latest version etc etc but still have the problem
 
I use windows 7
 
thanks in advance
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Re: robot crash
Reply #1 - 02/11/16 at 08:26:53
 
Hi
 
You can logout of windows and login again so it will not show the message.  
 
If your robot continues to crash, please attach your irb file here, or send it to our support email and we will have a look.  
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matteo
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I Love IRobotSoft

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Re: robot crash
Reply #2 - 02/11/16 at 12:06:56
 
Hi Admin,
 
thanks for the reply. I solved the issue.
 
basically when I installed irobot I duplicated the ectracted folders one in my program\file root and the other left into  my downoload folder.
 
So... even if only one of them was executed it was causing the above message. I just deleted one folder of Irobosoft and now is working.
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